Whatever Distance, AKE Is By Your Side 2015-07-31
Whatever Distance, AKE is By Your Side
--AKE Engineer Service Mantaince Note
Brief:
AEON MALL BSD CITY is located in the CBD of Jakarta. It’s one of the largest full-scale suburban shopping mall in the BSD district. There is great parking needs everyday in the area. The mall has a five-floor parking building and an outdoor carpark, totally about 2000 parking spaces. In order to have a better parking management, AEON MALL BSD CITY has adopted the AKE ultrasonic parking guidance system in the carpark and now it’s been successfully operating since the mall OPEN on May 30th.
Service Excellence:
AEON MALL BSD CITY is the first AEON MALL to step into Indonesia land. It’s of great importance for our client’s reputation. So we decided to assign our engineer to the Indonesia project site to help setting the system, running tests, monitoring trail operation and training local engineers. After weeks of on site service our engineer has successfully set up the system in the carpark. It greatly increased the carpark utilization and provides an easy parking experience for customer who drives to the mall. Customer satisfaction is on the top of the list of AKE customer service. Because of the strict work style and professional attitude of our engineer, AKE received a grateful letter from our clients from Indonesia during the service period.
This is only a snap shot of AKE customer service. No matter how far the AKE product sent, our service will always accompany with our products. Whatever problems you may face, AKE will be on your side.
